Shipping

Shipping Policy EU & International

We deliver orders worldwide and offer free shipping in Europe for all orders over 100 €. Orders are processed as soon as possible, but please note that during the busiest periods (e.g. around the holiday season) it may take a while for us to get to your order. Thank you for your patience and understanding! Note! If your country isn't listed here it's probably due to the fact we haven't added all the region shipping zones yet.

Shipping Cost

The shipping cost is based on the destination, weight and volume of the parcel and will be calculated automatically at checkout. All the prices in the online store are in euros (€) and include the Finnish VAT 14%. Finnish VAT (Value Added Tax) is included regardless shipping destination.  Prices shown on the store don't include delivery charges, which will be added to your purchase. Shipping costs are notified before confirming the final purchase. The best way to find out the shipping cost for a specific items is to add them or it to your cart and proceed to checkout.

Return Policy

If your order returns to us because it couldn't be delivered or you didn't picked it up from your local post office we will cancel your order once it comes back to us. We will be deducting the real fees that you order costed to us (both shipping and returning fee, payment fees, packing fees) from the refund amount. The rest will be refunded to you credit card that your used for the payment.

Customs Clearance

Orders shipped outside the European Union may be subject to import tax. 

Fine Print

oliivi.shop reserves the rights to change the prices.

oliivi.shop is not responsible of any delays or delays of the shipment carrier company used. In case your order is lost or you receive it damaged, please contact the shipment carrier to file a claim.

oliivi.shop is not liable for customs clearance & service fees as determined by the mail carrier or the destination country's customs officials, and those fees are not a basis for a refund, as they aren't something we're able to control or reliably predict. By making an order the buyer acknowledges the possibility of additional fees upon import and agrees that those fees will be the responsibility of the buyer.

Domestic

For domestic shipping we mainly use Posti, Matkahuolto and DB Schenker. Your order will be delivered to the shipping address, nearest pick-up point or local post office. Free shipping to Finland.

Baltics

Posti Postal Parcel to nearest pick-up location or home parcel.

Country Delivery time 0-2 kg 2- kg Delivery
Estonia 4-10 days 7,45 € +0,25 €/kg Delivered to home address or nearest pick-up point.
Latvia 4-10 days 7,45 € +0,25 €/kg Delivered to home address or nearest pick-up point.
Lithuania 4-10 days 7,45 € +0,25 €/kg Delivered to home address or nearest pick-up point.

Parcel Connect

All international parcels within Europe, all parcels are shipped via Parcel Connect in association with Posti International (Finnish national postal service), DHL and Bring. The following are the countries where we ship with this service. Shipping costs are always confirmed and added to the shopping cart order before you make an payment. In Nordics and Baltics parcels are delivered to the nearest pickup location. In other countries parcels are delivered to home address.

Country Delivery time 0-2 kg 2- kg Delivery
Netherlands 4-10 days 12,40 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Belgium 4-10 days 12,40 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Bulgaria 4-10 days 14,50 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Spain 4-10 days 14,50 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Austria 4-10 days 12,40 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Luxembourg 4-10 days 12,40 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Portugal 4-10 days 14,50 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Poland 4-10 days 12,40 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Sweden 2-4 days 9,15 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Germany 4-10 days 9,15 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Slovakia 4-10 days 14,50 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Slovenia 4-10 days 14,50 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Denmark 4-10 days 12,40 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Czech Republic 4-10 days 12,40 € +0,45 €/kg Delivered to home address or nearest pick-up point.
Hungary 4-10 days 14,50 € +0,45 €/kg Delivered to home address or nearest pick-up point.

 

Item Tracking for Parcel Connect

https://www.posti.fi/en/tracking#/?lang=en

We are not responsible for any extra fees from your country's customs nor any delays on your parcel for that matter. Please contact your local customs for more information.

Priority

All parcels are shipped via Parcel Connect in association with Posti (Finnish national postal service). Posti Priority -parcel can be sent to anywhere in the world. If your country isn't listed here, it should be  listed at https://www.pakettikauppa.fi/ulkomaan-hinnasto/ (in Finnish only). We'll update the priority section as we go along with international deliveries.

Country Delivery time 0-2 kg 2- kg Deliver
France 4-10 days 20,90 € +3,30 €/kg Delivery to home address or nearest pick-up point.
Ireland 4-10 days 20,90 € +3,30 €/kg Delivery to home address or nearest pick-up point.
Russia 4-10 days 33,70 € +5,50 €/kg Delivery to home address or nearest pick-up point.
United Kingdom (UK) 4-10 days 20,90 € +3,30 €/kg Delivery to home address or nearest pick-up point.